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  • nicola dent

    Peter was on time, polite and very knowledgeable. He took the time to diagnose the issue with my dishwasher and then followed by explaining and showing me exactly what the issue was. He explained his plan to fix the issue and identified the potential issues that would follow should additional work or parts be needed. Luckily his first solution worked perfectly. He stayed to ensure a test of the dishwasher worked and that I was happy with the resolution. He also took the time to explain a separate issue I was having with the fridge while we were waiting for the dishwasher test to happen. Peter was a great technician to have on their team - very knowledgeable, professional and personal... great experience and highly recommended.

  • Mark I

    ARS completed another great repair/service call! A very efficient operation (email reminders, technician tracking, phone reminders) that prides itself on making sure your repair persopn is there on time. The service person himself, at least the one that has visited us, was great! Cleaned up after themselves and were very fast.

  • Janet Bizyk

    From our experience today, I would strongly recommend ARS. Steve arrived as scheduled and examined the washer in a very knowledgeable, professional manner. Explained in detail all avenues concerned, discussed the issue with the washer and solved our problem. Great job and thank you Steve.

  • Mario Marrello

    Very happy with the service from ARS. I had called Samsung first to determine who they recommended and ARS was on the list. I called another company first and they didn't even answer the phone or return my messages. When I called ARS, I got a person within minutes, got the appointment scheduled and was even able to track their progress to be appointment..

  • Ariel Ginzburg

    I am very impressed with the warranty provided service from ARS. They went the extra mile for me when parts and personnel were available. They came when scheduled and fixed the issue momentarily. Washing machine has been working like a dream since. Would highly recommend.

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